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Frequently Asked Questions

How accurate is the speed test?

Our speed test provides accurate results by connecting to nearby servers and measuring your actual download, upload, ping, and jitter. Results may vary based on network conditions and time of day.

Is SpeedComparer really free?

Yes! All our tools and resources are completely free to use. We may earn commissions from ISP affiliate programs when you sign up for service, but this never affects our recommendations.

How do you choose which ISPs to feature?

We feature major national and regional ISPs based on coverage, availability, and user demand. Our reviews and comparisons are based on publicly available information and user feedback.

Can I request a specific ISP to be added?

Absolutely! Send us an email at [email protected] with the ISP name and we'll consider adding it to our comparison platform.

Do you collect my personal data during speed tests?

No. Our speed test does not collect personal information. We only measure your connection speed and may detect your general location and ISP for testing purposes.

Why is my speed test result different from what I'm paying for?

ISPs advertise "up to" speeds, which are maximum theoretical speeds. Actual speeds depend on network congestion, WiFi quality, device capabilities, and time of day. If you're consistently getting much lower speeds, contact your ISP.

Still Have Questions?

Feel free to reach out to us at [email protected]

We typically respond within 24-48 hours